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M o o n + M o u n t a i n
Frequently Asked Questions
Damages & Repairs
What happens if my keepsake breaks?
My bracelet came apart;
Can I fix it or do I have to send it back to you?
I just received my bracelet and it is too small.
The charm came off my keepsake;
What do I do if the hair on a braided keepsake got snagged?
What do I do if my resin keepsake is cracked or broke?
The hardware on my keepsake is tarnishing!
If you have any additional questions that are NOT included on this page, please send us a message through the "Chat with us!" option on the bottom right hand corner of your screen or you can Contact Us.
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