top of page

Frequently Asked Questions

Care & Maintenance

Is my keepsake waterproof/Can my keepsake get wet?

​

How do I clean my keepsake?

​

​The hardware on my keepsake is tarnishing!

 

Do you replace lost charms?

If you have any additional questions that are NOT included on this page, please send us a message through the "Chat with us!" option on the bottom right hand corner of your screen or you can Contact Us.

Click here for Gift Wrapping, Available for the 2025 Holiday Season! Free Shipping on Domestic Orders Over $175.00

bottom of page